Internet Update at Madbury Commons 9/7/2022

By September 7, 2022 September 21st, 2022 Cable & Internet

 

Dear Madbury Commons Residents,

After receiving additional reports of internet issues from residents yesterday evening, we forwarded the feedback to our internet provider who again was at our property all day today. During today’s visit, they replaced a core piece of our server equipment that underwent a firmware update last week. Unfortunately, that firmware update that should have improved the network is believed to have had a bug and led to negative impacts on the network.

Our IT provider tested connectivity in several units where residents reported positive feedback and improvements to their WiFi.

We expect all residents to be experiencing an improvement in their WiFi after today’s equipment replacement.

Please respond to the below survey to report your experience, positive or negative, so we can continue to report to our IT provider.

WiFi Feedback Survey

We understand the importance of reliable internet for our residents. Thank you again for your patience and understanding as we worked to come to this resolution.

Best,

Madbury Property Management

staff@madburyproperties.com

603-452-7030

 

Business Hours

M-F: 9am-6pm;
Sat: 12-4pm, Sun: 12-4pm

Upcoming Closings

Friday, November 10: Veterans Day
Thursday, November 23: Thanksgiving Day
Friday, November 24: Closed
Saturday, November 25: Closed
Sunday, November 26: Closed
Friday, December 8: Closing at 3pm
Saturday, December 23: Closed
Sunday, December 24: Closed
Monday, December 25: Christmas Day

Contact Info

17-21 Madbury Rd, Durham, NH 03824
T: (603) 452-7030
E: staff@madburyproperties.com